The TWI Summit was last week (May 17-18). This year it was held at the Disney Boardwalk Hotel Conference Center. Even though the location was entertaining the conference was all business. From the pre-conference workshops to the final J classes on Friday everyone was engaged and all the scheduled events went off without a hitch. Kudos to Lean Frontiers’ Jim Huntzinger, Dwayne Butcher, Linn Asbury and Sharon Brown for their outstanding work.
I enjoyed the keynotes: Norman Bodek and the “Be Like Coach” guys: Swen Nater and Mark Siwik. They were entertaining and instructive. I bought Norman’s book, Kaikaku, also entertaining and instructive.
TWI implementors have discovered the importance of management support and skill development after the initial training, so, coaching and follow-up was a sub-theme this year. For example, Monday, the “TWI Job Instruction Follow Up Course” was sold out. Patrick Graupp and Richard Abercrombie presented a valuable workshop on delivering a TWI-Job Instruction Follow-up course.
On Tuesday TWI Institute’s own Bob Wrona and Patrick Graupp presented a double breakout session on the concepts in their new book, Implementing TWI: Creating A Skills Based Culture. Following that, I sat on a panel with Bob Wrona and Maureen Conway in which we had a lively discussion on: “Getting Management On Board”. It was a very interactive session with an enthusiastic and knowledgeable group. Tuesday afternoon our friend Martha Purrier from the Virginia Mason Medical Center provided her engaging healthcare perspective in her breakout session on “Achieving Reliability with Job Instruction”.
Wednesday, I had the privilege of co-presenting on the “Power of Coaching…” with Milica Kovacevic , Packaging Coordinator at Patheon Inc. She presented an outstanding overview of their implementation effort at Patheon in the Packaging Division. She described how important the return visit by Richard Abercrombie, to follow-up and coach staff, was in their JI implementation. She described how their management support for JI was structured, including managements’ role as coaches. Earlier in the day I was able to sit in the presentation on the implementation of TWI at LEGO. The presenters from LEGO, Gitte Jakobsen and John Vellema came all the way from Denmark to share and learn.
Finally, I facilitated the post conference “J” classes. This year we had three JI classes and sold out JR, JS and JM classes. Special thanks for a job well done to the trainers: Richard Abercrombie, Mike Braml, Glen Chwala, Patrick Graupp, Richard Jackson and, Paul Johnson.
Those are my highlights. If you were there, tell me yours and we’ll post them. If you weren’t able to attend this year – watch for the “save the date” for next year. We hope to see you there!
Steve Grossman, Director